Q1：您的保修期多长时间？你怎么能执行它？

A1：通常我们提供12个月的保修（详情请通过电子邮件询问）

Q2：我可以从你那里预订样品吗？

A2：是的您可以！欢迎您提供样品订单，以检查我们卓越的品质和服务！

Q3：交货时间是多少？

（你需要准备好货多久？）

A3：样品订单1-2天

批量订单3-10天（根据不同的数量）。

问题4：你如何将货物交给我？货物到达之前需要等待多久？

A4：您可以选择DHL，UPS，FedEx，TNT，EMS等运输方式，以便我们的客户快速获得货物。我们还可以根据客户的要求，以航空​​货运，海运货物，直航，航空邮寄等经济方式出货。

国际快递3-7天，航空货运5-7天，海运20-40天。

Q5：您的产品质量如何？

A5：我们提供无与伦比的质量 - 非常严格的测试过程，用于进入质量控制，输入过程质量控制和最终质量控制。我们至少遵循18个QC测试程序，并做100％FQC以确保您满意。

Q6：您可以在这些产品上打印我的品牌（标识）吗？

A6：是的我们可以提供专业的OEM服务，使您的品牌即使是您的试用样品订单，如屏幕上显示启动徽标，平板电脑背面和前面的打印/激光标识，礼品盒包装

Q7：我需要支付多少OEM服务费用？

A7：如果您的订单超过100个，我们可以免费制作自己的品牌显示标志！关于其他更多的细节，这是根据你的特殊要求。

Q8：你接受什么样的付款方式？

A8：T / T（银行转账），L / C，西联汇款，Money Gram，Paypal，Cash等

Q9：你有售后服务吗？

A9：是的我们有专业的售后服务部跟进。项目服务和上传产品固件和应用程序。供您下载

如果您有任何技术问题或货物问题，欢迎直接与我们的技术支持部门或我们的销售人员联系。

Q10：你是否是交易公司？还是工厂？

A10：我们是平板电脑和Rockchip平板电脑的专业制造商，我们可以为您提供最具竞争力的竞争，无与伦比的质量和服务。

Q11：你的工厂位于哪里？我怎么可以拜访你？

A11：我厂位于中国深圳市。您可以直接飞往深圳机场，我们将接您。欢迎光临本厂参观。

Q1: How long is your Warranty? How can you carry it out ?

A1:Usually we offer 12 Months Warranty (details please ask by email )

Q2: Can I book samples from you?

A2: Yes! You can!You are welcome to place a sample order to check our superior quality and service!

Q3:What's the delivery time?

(How long do you need to prepare my goods?)

A3:1-2 days for sample orders

3-10 days for bulk order (based on different quantities).

Q4: How will you deliver my goods to me? How long do I need to wait before my goods arrive?

A4: You can select shipping options possibly, such as DHL, UPS, FedEx, TNT ,EMS to enable our customers get their goods rapidly at door. We also ship by economic method such as air cargo and sea cargo, Direct line, Air Mail according to clients' request.

3-7 days for international express, 5-7 days for air cargo, 20-40 days by sea cargo.

Q5: How about your product quality?

A5: We provide unrivaled Quality - Very rigorous testing process for Incoming Quality Control, Input Process Quality Control, and Final Quality Control for every piece. We follow at least 18 QC test procedure,and do 100% FQC to ensure your satisfaction.

Q6: Can you print my brand name (logo) on these products?

A6: Yes! We can provide professional OEM services to make it your brand even for your trial sample order, like display start up logo on screen, print/laser logo on tablet back and front and Gift box Package

Q7: How much do I need to pay for your OEM service?

A7: If your order is over 100pcs, we can make your own brand display logo for free! About other more details, it's according to your special requirement.

Q8: What kind of payment methods do you accept?

A8: T/T(Bank transfer), L/C, Western Union, Money Gram, Paypal, Cash etc.

Q9: Do you have any After-Sale Service?

A9: Yes! We have professional After-sales Dept. follow-up R.M.A. Items services and upload product firmware and app. for you to download.

If you have any technical problem or question with the goods, welcome to contact our Technical Support Dept. or our sales directly.

Q10: Are you just trading co. or factory?

A10: We are professional manufacturer for Tablet pc and Rockchip Tablet pc, and We can support you with the most competitive pirce, unrivaled Quality and Services.

Q11: Where is your factory located? How can I visit you?

A11: Our factory is located in Shenzhen City, China. You can fly to Shenzhen airport directly, and we will pick you up. Welcome to visit our factory.