^{问：我的项目是错误的，或者我收到了错误的项目？}

答：我们提前道歉，如果发生这种情况退回产品之前，请与我们联系

^{通过全球速卖通，我们将回答24小时周一之内的所有电子邮件至周五。}

1.一般情况下，极端的处理总是在这里，但如果这种情况发生，正确的项目将在发送

^{一次，我们将照片与您的订单号，发生率0％，除非}

^{装运公司送错了包裹，但我们所有的发货公司是一家-IN-A-万元。}

^{2.如果产品随附相同的功能，甚至更好的质量，就有点差}

^{表面上，通常，我们会发现，你在事先请假短信或者打电话，之后您}

^{批准的话，货物将被及时发送。}

^{问：我想退款或更换？}

^{答：如果你不快乐与您的项目，我们将退还您该项目的全部价款}

^{规定如果该项目在收到后7个工作日内退还，并在其原}

^{条件。 在你回吧，请联系我们通过阿里巴巴，我们将为您提供}

^{正确的信息，你需要回报的项目。 所有的收益都在2处理}

^{收到工作日。}

^{1.除另有规定外，我们保证我们的产品为1年，从原来的日期}

^{在正常，非商业用途选购。 更换项目，如果发行，不重新启动}

^{或以任何方式延长保修期。 2.更换或退款将安排}

^{所有有缺陷的产品退回，接受核查的缺陷。}

^{3.如果产品退还给我们后，一直在使用超过9个月内，我们可在我们的}

^{自由裁量权，行使选择权以购买价格退款比例的一部分}

^{在保修期的剩余部分。}

^{4.在电池或电池相关产品，电池容量随时间的消耗}

^{经常使用是正常的，而不是缺陷的指示。 即保留了80的电池组}

^{其原始容量百分比（80％）后十二个月}

^{被认为是正常的。}

^{5.电池或电池相关产品，担保将失效，如果电池}

^{被不恰当地充电，安装或误用任何方式，或者标签和/或酒吧}

^{码标签已被删除或篡改。}

^{6.将产品退回给我们，客户必须支付来回运费。 通过返回包}

^{COD将不被接受。 只有不正确的项目来回运费运送到}

^{客户会由我们支付。}

^{问：如果我需要快速出货或更换快捷的货，我该怎么办？}

答：我们有 众多实力雄厚的长期发货公司为您的选择，我们接触不久，

^{支付环节将作出很快然后将货物及时送到。}

^{在此之前，请不要/ / /'T的出价。}

^{问：如果我想要一个组合的采购，是不是可以，如果我想购买的电池？ 充电器。}

^{耳机在同一个地方，你都显示在您的网页，因为它}

^{节省 时间，运费和佣金。 什么，你会做吗？}

^{答：我们将推出一些组合产品在相同的链接及网页，当你}

^{购买一个项目，你可以选择，使等价交换。 例如：您有}

^{打开一个链接，购买2件案件，但你确实需要}

^{电池充电器，如果电池是$ 3 /件，那么充电器值为3 $或低于$ 3，一旦}

^{您 告诉我们，您必须有一个充电器和一个电池，你买了2件的情况下，我们将}

^{送你一个案例，一个充电器为您的要求，但你需要的所有产品}

^{确认他们可以在产品组合中找到或本公司网站或查询有关}

^{这与我们通过贸易经理或给我们留言，所有的查询将在被处理}

^{24小时除了非工作日。}

^{问：我们面临关税或进口税？}

^{答：我们不承担任何关税或进口税，是否会有，我会做}

^{我们最大的努力 避免和发现我们的客户。 因此，对于我们的国际订单，我们采取}

^{不负责 生不逢时来港定居人士，定制延误或持枪抢劫。 因为它是小}

^{订单，根据我们的数据统计显示，93.55％的包韩元/ / /'T的脸关税}

^{和进口环节税}

^{Q: My Item is faulty, or I have received the wrong item?}

A: We apologize in advance if this happens before returning your item please contact us

^{through aliexpress, we will answer all emails within 24 hours Monday to Friday.}

1. Generally, extreme deal is always here, but if that happen, right item will be sent at

^{once, we will take photos with your order number, the incidence is 0%, unless the}

^{shipment company send the wrong parcel, but all our shipment company is one-in-a-million.}

^{2. If the item comes with the same function, even better quality, a little difference on the}

^{surface, generally, we will notice you in advance by leave message or call, after your}

^{approval, then the goods will be sent timely.}

^{Q: I would like a Refund or replacement?}

^{A: If you are unhappy with your item we will refund you the full purchase price of the item}

^{provided if the item is returned within 7 working days of receipt, and in its original}

^{condition. Before you return it please contact us through alibaba, we will give you the}

^{correct information you need to return the item. All returns are processed within 2}

^{working days of receipt.}

^{1. Unless otherwise specified, we warrant our products for 1 year from the date of original}

^{purchase under normal, noncommercial use. Replacement items, if issued, do not restart}

^{or in any way extend the warranty period. 2. A replacement or refund will be arranged for}

^{all defective products returned, subject to verification of defect.}

^{3. If a product is returned to us after it has been in use for over 9 months, we may, at our}

^{discretion, exercise an option to refund a portion of the purchase price proportional to}

^{the remainder of the warranty period.}

^{4. For battery pack or battery related products, cell capacity depletion over time under}

^{regular use is normal, and is not an indication of defect. A battery pack that retains eighty}

^{percent (80%) of its original capacity after twelve months}

^{is considered normal.}

^{5. For battery pack or battery related products, warranty becomes void if the battery pack}

^{has been improperly charged, installed or misused in any way, or if the label and / or bar}

^{code label has been removed or tampered with.}

^{6. In returning products to us, customer must pay the return freight. Return packages by}

^{COD will not be accepted. Only the return freight for incorrect item delivered to the}

^{customer will be paid for by us.}

^{Q: If I need fast shipment or replace the fast shipment, what should I do?}

A: We have many strong long term shipment company for your choice, contact with us soon, the

^{payment link will be made soon then the goods will be sent timely.}

^{Before it, please don/ / / 't bid.}

^{Q: If I want a combination purchasing, is it available if I want to buy batteries? chargers.}

^{earphones at the same place which you have showed on your webpage, because it}

^{saves time, freight cost and commission. What you will do for this?}

^{A: we will release some combination products on the same link and webpage, when you}

^{buy one item, you can choose and make equal value exchange. Example: You have}

^{opened a link to buy 2pcs cases, but you do need to}

^{battery Charger, if one battery is $ 3 / pc, then charger value is 3 $ or lower than $ 3, once}

^{you inform us that you need one charger and one battery, you bought 2pcs cases, we will}

^{send you one case and one chargers as your requirement, but all products you need to}

^{confirm that they can be found in combination products or our website or inquiry about}

^{that with us via trade manager or leave message, all inquiries will be processed within}

^{24hours besides non-working day.}

^{Q: Do we face custom duty or import tax?}

^{A: we are not responsible for any custom duty or import tax, if there will be, I will do}

^{our best to avoid it and notice our customers. So for our international orders, we take}

^{no responsibility for untimely arrivals, custom delays or holdups. Because it is small}

^{orders, according to our data statistics, 93.55% packages won/ / / 't face custom duty}

^{and import tax}