On pre-sales issues
1: On the number of batches, to support the mixed batch? The amount is no limit? How to calculate the freight? All products in accordance with the above from the batch can, the amount is not limited to support mixed batch! Support Alipay transaction for each product we have written The weight of the film when the shipping system will automatically calculate the error may be a little bit of a problem, please contact customer service
On the style and color issues, the default when the goods are issued mixed miscellaneous, with special requirements of the friends can note the next style or color (when photographed with the same time), the time of delivery is random hair, you can choose the style? Y1: black), we will try to help you with the requirements of good, but it will inevitably be missing, I hope everyone inclusive. Large write a message note small pieces of random hair. Color style random hair, but you can write a note, we try to write in accordance with your allocation, such as lack of shortages to give you immediately made, please forgive me! When taken with a column can be noted.
3: The shelves of the product is in stock? If there is out of stock how to do? All of our goods are spot sales, the page shows the baby can be photographed, please feel free to buy.Because of more types of goods, Relatively large, very few goods did not timely out of stock caused by the case, please understand that when there will be no goods or no product refund to you, receive the goods, please contact customer service, where we Not one by one notice, thank you understand!
4: I have paid, and when can be shipped, about how long to get to? Because the company's daily shipments are relatively large, we will pay your 24-48 hours after the order of payment delivery, delivery time due to distance Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin generally 2-3 days, 3-5 days in other regions, the remote areas of the country and other parts of the country, 4-7 days, the logistics outside the province generally 3-7 days! On delivery: Express is 5 pm unified collection, orders are generally shipped the same day tomorrow, (in short, as far as possible the first time to pro Because there are many in front of a single row, and there are many customers need to make-up, change the address, so we will be finishing up after the hair! We will arrange for shipment as soon as possible! We hope that we can understand! The company is Huitong Express, (also made Shen Tong, postal packets, SF, and shipping logistics)
On the sale and quality issues Returns 1. Receipt within 7 days (to the date of shipment receipt date) If found product quality problems, please contact customer service and timely contact. Late not be accepted. The problem must be packaged products (please bring their own packaging , Do not directly in the original product box paste or writing). Accumulated more than five kilograms of return, returned freight borne by our company. Please accumulate 5-10 kg return with ordinary logistics, shipping company commitment to refuse to send expensive Debang and Jia Ji, world Huayu logistics, if any violation of freight themselves, there is no quality problem is not returned, not a replacement
2. Please return after the customer service and after-sales communication, please fill out the form with after-sales service, in order to track your return for timely processing. 3. Customer color or design of the product, we will try to meet, but not 100% Due to color or style does not match will not be returned. 4. For non-company goods sold to our company's situation, we retain all of this return policy is not handled and freight borne by the customer, the goods directly back to the customer The following conditions can not enjoy the returned: A returned product packaging damaged or incomplete, product accessories or related information is not complete; B unauthorized unauthorized repair or modification; C is not the normal method of use or storage; D color with Color is not returned, beyond the after-sales service period of goods. E seasonal products are not extended (such as summer fan winter warm paste) 6. After-sales service is the company's most basic services, we are willing to provide good after- At the same time, good after-sales service also needs the customer's cooperation, please read the above instructions carefully before returning, as far as possible according to the above provisions of the company, so as not to affect your after-sales service 7. above, damage and quality of product handling , Such as the weight does not reach five kilograms, if the guests to return, freight themselves.On the logistics of other provinces are generally made of logistics, Yiwu logistics through the country, as long as the city is basically above the city, county-level cities need to transit. After the logistics will hit your phone, you need to pick up their own. In this, we special instructions. Yiwu logistics services vary greatly, I hope you order before they can contact a logistics company, the method can be their own to find, you You can play 114 query Yiwu to your local logistics point, find a place away from you and then tell us Yiwu logistics phone, we help you to your point of service to go to