Because many are the first to Alibaba goods, the process is not yet familiar with, after a period of time summary and the feedback of all staff, lists some common problems solution, of course, there will be many deficiencies, Welcome to come to propose! Your suggestions will be a little bit of our growth process valuable experience!

1: On the number of batches, to support the mixed batch? Amount there is no limit?

All products In accordance with the above batch can, the amount is not limited! Support mixed batch! Support Alipay transaction!

Each product we have stated the weight, when the film Freight system will automatically calculate , May be a little bit of error, please contact the customer service in a timely manner.

2: The time of delivery are random hair, you can choose style?

on Style and color issues , When the picking The default is mixed , There are special requirements of friends can note the next style or color (With a column can be photographed when the note , Write on the item number, style, such as: Y1: black), We will try to help you with a good request , But inevitably will be missing, I hope everyone inclusive. Large write a message note small pieces of random hair. Color style random hair, but you can write a note, we try to write in accordance with your allocation, such as lack of shortages give you immediately Made, please forgive me! When taken with a column can be noted.

3: customers need to check and view orders , Please Alibaba account to customer service , Easy to check the single, Alibaba Alibaba account is the upper left corner of the page login account.

4: about how long to get to?

Jiangsu and Zhejiang generally 1-2 days, Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin generally 2-3 days, 3-5 days in other regions, remote areas 4-7 days, the logistics outside the province 3-7 days .

5: Returns on quality issues

1.If the product quality is found, please contact with the after-sale customer service in time. The products must be kept in good condition. (Please bring your own packaging, not in the original box of the product.) Paste or write).

2.Please contact customer service before return, please fill out the after-sales service form in order to track your return for timely processing.

3.We will try our best to meet the requirements of our customers, but we can not guarantee the color and style of our products. If we do not match the color or style, we will not be able to return.

4.For the damaged goods in transit, we take into account the customer directly to the logistics company compensation is very troublesome, so I take full responsibility for the company, but must be made within 3 days after receipt and within 3 days to fill out after-sales service table up. 3 days did not put forward in the cargo damage, the default is the goods received in good condition.

5.For the non-goods sold by the Company to our company's situation, we retain all of this return policy is not handled and freight borne by the customer, the goods directly to the customer's rights.

6.The following conditions can not enjoy returned:

A returned product packaging damaged or incomplete, product accessories or related information missing;

B Unauthorized repairs or alterations;

C is not used or stored in the normal way;

D Goods beyond the after-sales service period.

E Seasonal products are non-refundable

7.After-sales service is the company's most basic services, we are willing to provide good after-sales service, at the same time, good after-sales service also needs the customer, please return carefully before reading the above instructions, as far as possible by company regulations, so as not to Impact on your after-sales service.

8.Above, the damage and quality of product handling, such as the weight did not reach five kilograms, if the guests to return, freight themselves.