Scenario description
1 host
1.1 host uses high-steel single-arm structure, beautiful appearance;
1.2 adopt imported high-precision ball screw transmission efficient stable
1.3 transmission adopts circular arc tooth synchronous belt transmission, transmission during two-way seamless
1.4 using high precision stepper motor and drive system to ensure smooth transmission, control precision
1.5 fixtures specially designed clamping firm, easy to operate, no nip slip
1.6 special processes ensure concentricity, eliminates irregular specimens with very good effect on the sensor
2 control system
2.1 includes load measurement, displacement and deformation measuring system
2.2 large-screen LCD display control parameters and measurement results
2.3 with overload protection function
Four basic system configuration
1, test machine (arm-type structure)
2, high-precision stepping motor and servo drive
3, high-precision load sensors
4, precision ball screw
5, deceleration system (ARC tooth synchronous belt drive)
6, optical encoders (2000)
7, large LCD digital control system (printer optional, required adding 800 yuan)
8, technical material: manual, software manuals, certificates, packing list
Five, confidentiality of technical intelligence and information
1, the technology belongs to our technical information users should provide the technical intelligence and information to our confidentiality obligations, regardless of whether the programme, the long-term effective;
2, technical intelligence and information provided by our users should also bear the obligation of confidentiality.
The terms of service
Quality assurance:
Shanghai Xin-instrument manufacturing co (Jian Xinbiao instruments)
Xin-instrument equipment ordered for the user model of the original installed capacity, will never provide prototype, Assembly machines, and so on.
Organizing instruments have fixed maintenance services and professional maintenance engineers.
Equipment on customer site through the final after acceptance into the free warranty period, Xin-instrument equipment offers a one year free maintenance, warranty service.
Installation and commissioning:
The place of delivery specified by the user. We connect users written notice within 2 days, site installation, commissioning.
After passing the installation and equipment used on-site provide incidental services a week.
We use site and installation shall comply with safety regulations, responsible for its own security.
Technical information: we provide a complete Chinese version of operation manuals, maintenance manuals, packing lists, software backup discs and other related documents in two copies.
Equipment acceptance:
Acceptance criteria: in accordance with the agreement and the relevant State standards (higher than national standards on imported equipment).
Acceptance time: within 2 days of equipment installation and commissioning, carried out by personnel in the field
Organizing delivery of equipment promised by the amount of time.
After-sales service:
Respond to user complaints within 1 hour, 2 hours for users to provide solutions, and within 12 hours to reach users, and troubleshooting. During the warranty period, in addition to man-made factors result in equipment damage, equipment and accessory does not work properly due to quality issues, we are committed to arrive at the site within 8 hours of free repair or replacement of parts. Not in time for maintenance, caused when the device is not used properly, the warranty time varies with the length of downtime and extended accordingly.
We provide lifetime maintenance service of the equipment, only charge the repair costs outside the warranty period, buy parts and enjoy preferential treatment.
User profile management. 100% worry-free return visit, active dynamic service.
Our service outlets across the country. In Zhejiang and Shanghai offices are equipped with permanent after-sales service technicians, and professional and technical services within 48 hours of door-to-door service, free to users.
Training programmes:
We are responsible for the development of free (including travel, accommodation) training program:
Training during the installation: our owners use during equipment installation and debugging technical training personnel in equipment adjustment for 1-2 days, the buyer, using the personnel can operate independently of instruments, master instrument installation, turn on, shutdown procedures and equipment maintenance and repair, operation and control of the system.
Equipment installation and adjustment after final acceptance, arranged by our professional user 1~ 2-day hands-on training, free training for maintenance personnel. Basic principles mainly training operators to equipment, software, operations, understanding and application of maintenance and customer operations personnel can operate independently of equipment, services, sample analysis, and maintenance staff to carry out basic maintenance services.
Easy access to:
Xin standard instrument after-sales service center, will timely sent professional technology engineers will in a a days within solution problem, in warranty period within equipment appeared problem we not charged any costs, in warranty period Hou also only charged cost fee we has been for user to cost price provides accessories, we for each a a user established user archives, hand is responsible for and user for contact, we forever for user free upgrade test software.