1, manufacturers supply genuine

Manufacturers first-hand sources, the company short production cycle, the quality of goods quality assurance.

2, on the size specifications

Site size is only for reference, specifications for manual measurement, due to measurement tools and measurement methods are different and other factors, there will be some errors, do not accept a little error buyers please carefully purchase orders, words first, independent shopping, fair and impartial.

3, on the color

OUR goods are in-kind shooting, the color of the school by professional proofreading, and physical tile the most close, because the computer monitor color contrast and color temperature are different and so on.

4, on customer service

Your consultation did not reply in time, may be too much consultation or system failure, the inconvenience caused by you please understand!

5, on the sale

First, the non-product quality problems arising from the return:

Refers to the customer has paid and has received the goods, but because of their own reasons do not need to order the product returns, returned products must be within 7 days of receipt of the goods, replacement products must communicate with customer service, The goods must be returned within 15 days of receipt of the product, more than the time limit of the goods or returned goods packaging and appearance of artificial damage, we will not be returned if the product itself to carry the product serial number And we sold the discrepancy, damaged items, or scratched the security that has been verified, or damaged packaging or goods, or with the goods with the warranty card, accessories, etc., are not returned. If there are special circumstances, we have The right to specific circumstances as a concrete solution. Return shipping costs borne by the buyer.

Product warranty for more than 7 days, the mouse and keyboard products warranty for six months, other products warranty 3-6 months, mouse pads and other vulnerable items will not provide warranty, each product are affixed with fragile warranty label, , Label tear can not be guaranteed. If the product warranty quality problems (non-human damage in the case) Buyers can accumulate the way, and other bad items accumulated to a certain amount after a one-time back to change, for a good product can also be ordered in the next time together with the order of the goods together in the past. (The company is not responsible for the return shipping products, customers need to pay.)

Second, due to the product itself caused by the return policy:
The quality of the goods themselves, must hold the official quality inspection report, within 7 days of receipt of the goods will test the report of the goods and their accompanying warranty card, accessories and other complete return to my company to confirm before returning! (Compatibility of the product is not within the scope of after-sale!) Product quality problems caused by the return shipping costs borne by the Company!

Return the goods, please fill in the white paper to fill: your name, your contact address, telephone, zip code, please fill out the time of purchase membership and Alipay transaction number and order number, describe the product failure.

Tips:

The shop has the right to refuse to sign any freight to pay the return of goods Express (due to individual courier companies to pay double charges), EMS, SF Express return the company will be rejected. Please pay special attention when the buyer shipped, thank you!

6, on the delivery

About delivery:

2. Select the logistics of the customer, the seller directly to the freight fill '0' logistics costs when the buyer to pay! General default Jiagei, Debon logistics, heaven and earth Arima logistics or other green logistics!

1. Guangdong Province, the wholesale customer recommended delivery logistics: Yongqing - Shunda of intellectual - rich days - spike Hong Kong - Mastery - auspicious - Volkswagen - Xiangcheng - Jinwei - new domain - every day - Anjie - Guanglian - Minquan - Shun - Flying - United City - New Mileage - China Post - Wing Fat - Rongshun - Gundam - Haihong - New Oriental - Athlon - Huaxing - Dongsheng - Brother - Weiyuan - and so on.

2. Overseas wholesale customers can choose: Debang - heaven and earth Arima - Jiangui - new state - Guihua - Tianbao - ambitious - Chinese - Guangxiang - City Star - Wanfa - Kang Xiang - Huarong Guangda - Sheng Hui - Guangfu - Guangdong Fu logistics and so on

3. 'Logistics' shipping model: usually in (box) units for the calculation, a box of goods sent to all parts of the country, usually generally in 20-60 yuan range (direct access does not include transit to secondary cities and tertiary cities)' specific To pay the goods at the time of payment. 'After the arrival of the logistics business will be notified by the delivery of goods receipt buyers. Please buyers at the same time to carry the identity card to the designated location from the mention. Will pay the relevant freight costs. Online inquiry, only telephone inquiries. After delivery we will fill in the delivery point of the phone. Please call the number of consultation number and unloading point of telephone and address. We generally arrive in the 2-5 days after delivery arrived (the specific arrival time is Quasi). Reminder: I suggest you receive the goods when the face inspection, in the event of a problem when the goods directly refused or let the staff sent to the receipt of the goods on the receipt of the goods and signed, to avoid the logistics You are having trouble with you.

> Buyer Information

Due to the computer around, digital products to upgrade fast, or manufacturers of temporary changes without notice.
As a result of a classification of goods, there may not be timely updates, there may be different specifications, please buyers to the site 'product specifications' section description shall prevail.

> Shipping matters

First, the small items recommended delivery, large items generally shipped freight, buyers must see clearly, if you need to specify the logistics company or other courier companies or other requirements, please contact and contact our customer service staff.

Second, in order to avoid delays in your shopping time. Please be sure to check the buyer before shopping to confirm their own shipping address is issued by the courier can be reached by courier outlets across the country may have temporary changes, we will not buy for each Home to inquire, or to ensure that the courier can be reached. Buyers to our customer service staff can be reached by the accident, the accident found that the actual delivery is not reached, resulting in delays, or other costs, the restaurant will not be responsible.

Third, the delivery time: buyers photographed payment will be shipped within 1-2 working days, in case of shortage of goods or statutory holidays, the goods will be delayed, we will contact the buyer or please always pay attention to Shop announcement, the company reserves the right to further explain.

Fourth, we try to do for each buyer, photographed payment will be shipped within 1-2 working days, but may be temporary changes, we will contact you as soon as possible for consultations and we have no way to buy Home to ensure that any arrival time, please buyers enjoy understanding!

> Sign attention matters

Please pay attention to the following points:
1. Goods outside the packaging intact, sealing no secondary packaging traces (the two sides agreed to advance inspection outside the box)
2. Please be sure to unpack in front of the local distribution logistics inspection to confirm that the goods are buyers to buy goods, carefully check and confirm all the accessories within the package, the goods without injury.
3. If the goods are received, the goods are damaged, or other factors, in the rejection at the same time please contact us. Obviously broken or any other abnormal, please reject the goods and immediately contact us.
4. If the buyer has any questions, or are not satisfied, please contact the buyer in a timely manner to obtain communication, we will give buyers a satisfactory answer.
5. If the collection of the matter as I signed a number of rules to comply with.Some buyers because of inconvenience to receipt, or by the guard, friends, family collection matters, please ask the recipient to check the receipt.
Special Tips: Taking into account around the courier and logistics company personnel service standards vary, there may be courier or logistics company refused to buyer after the first inspection of the sign situation .We strongly recommend that you: with the local courier or logistics company personnel consultations , After the signing of a single transport, not to courier or logistics company personnel, in front of courier or logistics company personnel check and check well.

Product Rework:

1. If the product quality problems (non-human damage in the case), the buyer can accumulate the way, and other bad items accumulated to a certain amount after a one-time back to exchange for a good product can also be the next order When the goods together with the order back together.

2. We need to repair the product, please fill in the correct (specify the contact name, address, telephone and product issues), we will fill in accordance with the address you return to the product to you.

3. We are not responsible for the return shipping products, customers need to pay.

Replacement problem:

1. Different products, have the appropriate warranty period (usually 3 months to 1 year warranty.) In the warranty period, such as quality problems, non-human damage, you can replace the new (depending on the extent of product appearance damage The warranty period shall be affixed to

Warranty label on the product validity period shall prevail (Note: During the warranty period, the warranty label please keep clear, complete and no one is damaged).

2. Customer unmarketable products, such as the need for Returns (the premise must be returned to the goods to be intact, no signs of damage or wear), the customer must receive the goods within 15 days after contact with our staff To solve the processing, more than the specified time, the product is not quality problems, not Returns.

3. Man-made damage, packaging damaged, non-returnable, special circumstances can be negotiated.

4. The buyer has just received the product found a problem (such as: product model is not, less accessories, etc. ... ... need to sign within 24 hours after contact us

Transaction description

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1, the purchase of a small amount of one-item items can be directly photographed remittance to Alipay, without notice, the owner will be registered in accordance with the information you ship in a timely manner; if the freight is not enough, the owner will notify you to make up online shipping freight.

2, if you need to purchase more items, please contact the owner to modify the postage, purchase multiple items with mail (not overweight) only received a real freight;

3, the owner can not 24 hours Want online, so you can directly Want or qq or station letter message, we will be on the line after the timely reply; urgent need to call us directly, the phone number to check our home page.

4, if you choose the surface, please wait patiently, the general delivery of the country after about 7-14 days to reach; 30 days without arrival can query.

5, OUR general use Yuantong and Huitong delivery, for other areas or to choose other modes of transport, please contact the front, agreed.

6, the customer before the purchase problems as far as possible can be used to contact us in the form of telephone, your telephone consultation we can quickly respond. Because too many online customers, there are too complex technical advice problems we may not have too much time to answer online, received After the goods if you find a problem please contact the seller, we will be the fastest speed to deal with after-sales! Can online message! Phone and other forms!

7, all the goods please see after the photographed, what questions please ask before asking, please do not like after the receipt is not as good as that, do not apply embarrassed shopkeeper.

8, the buyer should provide accurate

Of the receipt address, the consignee and contact information.If the receipt of information is wrong, resulting in the goods can not be delivered or delayed all the losses borne by the buyer.

9, the buyer should first and logistics (post office, Qiyun, express, etc.) staff on the spot to check the goods on the spot to confirm the quality and quantity of goods after the correct and then sign, sign that the goods have been served and by If the number and quality of the goods are problematic, the buyer should ask the logistics company to produce a valid proof on the spot, take pictures of the scene and contact the restaurant in time, the shop will be handled as appropriate.

10, warranty and aftermarket (five-star)
In the shop receipt date, 3 days of quality problems, please contact the owner, the shop can be free of return postage to the buyer to replace the new product, within 3 months of quality problems to pay the postage, 3 months later Buyers bear the back and forth warranty postage.

To this letter, and finally customer satisfaction

We may not guarantee that every transaction is perfect, but we absolutely guarantee the interests of all customers! You have any questions, please contact us, and the rest of us to solve!