Product parameters:
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Shipping Description:
Delivery within 48 hours after the order, do not specify the courier. For the specified courier contact customer service. If a large number of orders, delivery time and payment methods need to negotiate with the customer to determine.
The solution to the problem: First, we will contact the consignee, inform the reasons for the lack of goods, with the consent of the consignee to replace the style, etc. If you can not contact the consignee, then the default is how much according to order delivery The amount of the remaining money will be refunded to the purchaser.
Please contact customer service.
Signed note:
Please the buyer himself in the receipt of the package, face to face after the correct signature.I found: the number does not match, the goods are damaged, please immediately sealed the original seal, in front of the courier face the first time contact the owner, after I confirmed can be returned. Once the sign, the shop is not responsible for any, please note that!!! Others after the issue of the same sign, so please be sure to sign!
Damage: Damage caused by transportation will not be borne by our company (we suggest to choose insurance logistics as Debon, Jiagui, etc.), but we are obliged to make every effort to help customers solve this problem. Padded cushion, compact stacking, etc. Please check with the courier for the quantity and appearance of the goods (this is your right). Not damaged or appearance, please courier signature confirmation.
Question 1, courier personnel refused to open the inspection
Solution: courier single sign after you want to get good, to check and then returned to courier personnel
Question 2, courier refused to sign the number of missing confirmation
The solution: you write down his phone and name on it
Please read the above content, which is very important to you, if you can not do the above action, the problems we will be very sorry, we can not do anything.
Returns: Return conditions --- the quality of the product itself led to the product itself should function missing, we will be returned replacement processing, (returned premise is to ensure that the packaging can be a good second sale, or to charge the packaging costs, so please return The product packaging as much as possible intact) but the resulting freight borne by the buyer (most of the problems can be replaced by the battery, adjust the battery placement, thread connection ... and other simple way to solve. Other such as poor sales, did not imagine a good ... and other non-product quality problems of their own reasons, we will not provide return policy, so please carefully study before buying the actual parameters of the product reference
product quality: The products will be issued by our middle class, postpartum, issued before the inspection, fully qualified before delivery, but all kinds of uncertainties will lead to the loss of product features, we can only guarantee 98% pass rate , 2% are exempted from the scope (in addition to retail products other than the wholesale variety of 2% are exempt)
Pictures and in-kind: product pictures for the self-timer, the more realistic reflection of the actual product itself, but light, and other factors may lead to slight differences in picture and in-kind due to changes in the market and other factors factory may adjust the color of products and packaging , Packaging, etc., please prevail
Other: We do not fine, not crafts, not art, not electrical, car-toy products, perfectionist or strict requirements on the product, please gorgeous turn, elegant bypass.
Transportation time is subject to weather, vehicle arrangements, traffic conditions and many other factors, we and your estimated transportation time, for reference only, not as the content of the contract, Nor as a reason for returns.
The above terms please buyers to read carefully, since the time of entry into force. If there are objections, please confirm with our staff and then order.
Better quality and price concessions is our unremitting efforts to the goal! We hope that the hard work to get everyone's understanding and recognition! Finally, I wish you a happy shopping!
Special emphasis: 'return and after-sales service'
1, in the return must notify our customer service, we can only be agreed after the return policy, or we have the right to refuse! (Retail if the quality problems can be shipped to the actual freight compensation customers, reject all to pay Package) logistics returns, please attach a return list, so that workers receive goods inspection.
2, the customer orders, the timely inspection of this site to notify or contact the site after-sales staff to obtain a single number and attention to the single number, if any problems, please take the initiative to contact the courier company and site staff to resolve We will try to negotiate with the courier company to help deal with the problem.
3, in case of return situation, the customer must ensure that the goods packaging intact, without the use of, no damage to the product, does not affect the secondary sale of goods (such as returned goods do not meet standards, the site will charge 20% , Return freight borne by the buyer.
4, Division I have quality inspectors on the product prenatal, mid-production, postpartum and other strict checks to ensure that 100% of product quality will not be shipped after the problem, but because of various uncertainties, we can only guarantee to Division After the goods 97% -98% of the product quality without problems, 2% -3% is exempt from the scope of the Division I issued the goods, please customers first inspection, after the receipt.When found the number of wrong or damaged goods, please immediately stop receipt , The first time with us to get in touch with our customer service staff contact, consultation processing, do not blindly sign, all authorized to sign or sign on behalf of the consignee or the recipient himself authorized.