Product parameters:
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Shipping Description:
The order within 48 hours after delivery, we default to the pass, the country through the express delivery of our other courier. If a large number of orders, delivery and payment methods need to negotiate with the customer service to determine.
The solution to the problem: First, we will contact the consignee, inform the reasons for the lack of goods, with the consent of the consignee to replace the style, etc. If you can not contact the consignee, then the default is how much according to order delivery The amount of the remaining money will be refunded to the purchaser.
Signed note:
Please the buyer himself in the receipt of the package, face to face after the correct signature.I found: the number does not match, the goods are damaged, please immediately sealed the original seal, in front of the courier face the first time contact the owner, after I confirmed can be returned. Once the sign, the shop is not responsible for any, please note that!!! Others after the issue of the same sign, so please be sure to sign!
Damage: Damage caused by transportation will not be borne by our company (we suggest to choose insurance logistics as Debon, Jiagui, etc.), but we are obliged to make every effort to help customers solve this problem. Padded cushion, compact stacking, etc. Please check with the courier for the quantity and appearance of the goods (this is your right). Not damaged or appearance, please courier signature confirmation.
Question 1, courier personnel refused to open the inspection
Solution: courier single sign after you want to get good, to check and then returned to courier personnel
Question 2, courier refused to sign the number of missing confirmation
The solution: you write down his phone and name on it
Please read the above content, which is very important to you, if you can not do the above action, the problems we will be very sorry, we can not do anything.
Returns: the quality of the product itself leads to the product itself should have the function of missing, we will be returned to deal with, (returned to the premise is to ensure that the packaging can be a second sale, or to add the cost of packaging, so Please return the product as far as possible packaging intact) but the resulting freight borne by the buyer (most of the problems can be replaced by the battery, adjust the battery placement, thread connection ... and other simple way to solve, sell toys to repair toys Oh). Others, such as sales are not good, did not imagine good ... and so on non-product quality problems of the reasons, we will not provide return! So please carefully consider the actual product before the purchase of the parameters for the reference
Product quality: the products I will be through the middle class, postpartum, issued before the inspection, fully qualified before delivery, but all kinds of uncertainties will lead to the loss of product function, I can only guarantee 98% (Excluding retail products other than the wholesale variety of 2% are exempt from the scope of)
Pictures and in-kind: product pictures for the self-timer, the more realistic reflection of the actual product itself, but light, and other factors may lead to slight differences in picture and in-kind due to changes in the market and other factors factory may adjust the color of products and packaging , Packaging, etc., please prevail
Other: We do not fine, not crafts, not art, not electrical, car-toy products, perfectionist or strict requirements on the product, please gorgeous turn, elegant bypass.
Transportation time is subject to weather, vehicle arrangements, traffic conditions and many other factors, we and your estimated transportation time, for reference only, not as the content of the contract, Nor as a reason for returns.
The above terms please buyers to read carefully, since the time of entry into force. If there are objections, please confirm with our staff and then order.
Better quality and price concessions is our unremitting efforts to the goal! We hope that the hard work to get everyone's understanding and recognition! Finally, I wish you a happy shopping!
Special emphasis: 'return and after-sales service'
1, in the return must notify our customer service, we can only be agreed after the return policy, or we have the right to refuse! (Retail if the quality problems can be shipped the actual freight to compensate customers, reject all to pay Package) logistics returns, please attach a return list, so that workers receive goods inspection.
2, please customer orders, the timely inspection site or contact the site after-sales staff to obtain a single number, and concerned about the single number, if any problems, please actively contact the courier company and the site staff to solve. Due to the delay caused by the site, we will try to negotiate with the courier company to help deal with the problem.
3, in case of return policy requirements, the customer must ensure that the goods are packed, not used, the product is not damaged, does not affect the secondary sales of goods (such as the return of goods does not meet the standards, this site will charge 20% , Return freight by the buyer.
4, Division I have quality inspectors of pre-production products, production, postpartum and other strict checks to ensure that product quality is 100% no problem after shipping, but due to various uncertainties, I can only guarantee Secretary to After the goods 97% -98% of the product quality is no problem, 2% -3% are exempted from the scope of our goods sent to the customer, please the first inspection, after the receipt.When the number is not found or damaged goods, , The first time to get in touch with us. Contact with our customer service staff, consultation processing, not blindly sign, all authorized sign or sign on behalf of the consignee or the consignee as I authorize.