Customer Information

1.This link is to buy the product is the sample, the quality of the sample, the effect with the days of the cat flagship store to buy the same effect, no quality difference; if necessary, please directly on the Pana official website, Https://shop250240672.taobao.com/?spm=2013.1.w5001-15671187908.2.24Qhii&qq-pf-to=pcqq.c2c&scene=taobao_shop

2. Why does the texture change in winter?

Cleansing cream with amino acid composition, the case of low temperature will appear crystallization phenomenon, is a normal phenomenon, does not affect the use.

3. Why do I smell the taste and others described the same?

All the products for sensitive skin, so the ingredients do not add the safety, will not use the fragrance. Contains the amino acid composition, each person's response to the smell of different sensitivity, so smell the smell is slightly different, some people feel like cream , While some people feel like coconut flavor.

Q1: How does the business registration process work? How is the cost?

A: OEM cooperation, the state's current policy requires a registered trademark must first have a business license. Trademark registration fees are generally between 1300-2000 yuan, different companies different consumer standards.

Q2: How does the product charge the inspection fee?

A: on behalf of the inspection samples from the factory responsible for the preparation, inspection fees to test the agency fees shall prevail, we do not earn any fees between the general testing costs between 900-1700 yuan, different product testing costs are different; In 10-15 working days, on behalf of the inspection does not bear the inspection does not pass the risk.

Q3: What is the difference between high and low product products? Is the effect and quality proportional to the price?

A: high school middle and low is based on the formula used to determine the raw materials used in the selection of imported raw materials or high-end raw materials, while the proportion of raw materials will be different.Compared to the middle and low product quality is better, the effect is more prominent high quality products are stable The specific price will be because of different quality, different orders and different, please contact the specific details.

Q4: efficacy of the product on the skin allergy test?

A: All products have to do allergy test before the market, are safe products, to ensure that does not contain any prohibited ingredients due to the particularity of cosmetics, not 100% guarantee no allergies, it is recommended that all products in use before the ear Behind or inside the arm to do the test.