Terms of Service

Service hours

the reason

Return

Replacement

Free warranty service

Service type

Send a courier fee

Send courier

Condition proof

30Day package returned

After receipt 7Days

The machine is not on /System and software, such as natural damage to non-product quality failure

stand by

stand by

stand by

Buyer sent

Buyer bear

Buyer bear

No need

Product quality failure /Wrong hair /Omission /Damaged or lost during the logistics process

stand by

stand by

stand by

Sellers bear

Sellers bear

Shoot video or photo

Improper use /Man-made damage /Appearance Scratched or worn /The original packaging and accessories are not complete /Natural disasters are dusty /accidents /Affect the secondary sales

not support

not support

Paid maintenance

Buyer bear

Buyer bear

No need

After receipt 8- 30Days

System and software, such as natural damage to non-product quality failure

stand by

stand by

stand by

Buyer bear

Buyer bear

Shoot video or photo

Product quality failure

stand by

stand by

stand by

Seller undertakes (designated logistics)

Sellers bear

Shoot video or photo

Improper use /Man-made damage /Appearance Scratched or worn /The original packaging and accessories are not complete /Natural disasters are dusty /accidents /Affect the secondary sales

not support

not support

Paid warranty

Buyer bear

Buyer bear

No need

730Day free warranty

After receipt 31- 365day

product quality problem

not support

not support

stand by

Buyer sent

Buyer bear

Sellers bear

No need

After receipt 366-730day

product quality problem

not support

not support

stand by

Buyer sent

Buyer bear

Buyer bear

No need

1095Day warranty

After receipt 731- 1095day

product quality problem

not support

not support

discretionary situation Received fee (zero With Pieces fee)

Buyer sent

Buyer bear

Buyer bear

No need

Service description

Pay attention to common sense

Maintenance advice

After receipt

1 day, 7 days No reason Baotui: Since Sign up Date (the date of my company warranty label shall prevail) Or the date on which the customer signs the goods ) 7day Internal hardware failure due to non-human factors Users can choose to repair, replacement or return. Note: (1) The returned product must provide the complete part of the product with the packing list, and the shell is not damaged and scratched (if you can not provide it, you can only choose the replacement.) (2) Accessories and accessories required Return at the same time. 2, 30day Inside package Retreat Change: Since Sign up Date (the date of my company warranty label shall prevail) Or the date on which the customer signs the goods ) 8-30Days , Hardware failure due to non-human factors Users can choose to repair, replacement or return. In the replacement period of the user to replace the faulty machine to ensure that the packaging intact, accessories without trouble can package Retreat Change, machine appearance and warranty label loss.

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Apply for the basic conditions for return policy

⑴, returned goods should keep you when the goods received the original appearance; ⑵, returned goods should be kept new, related accessories completely intact; invoices and gifts completely intact; ⑶, The returned goods require a complete packaging, the original goods, with the goods;

After unpacking, do not need accessory access and return it to the box.

Not allowed to apply for Returns

(1) the serial number of the goods carried by the merchandise itself is inconsistent with the agreement when the merchant sells (the merchandise serial number sold by the merchant shall conform to the agreed date when the goods are sold); (2), product warranty label, body, packaging, warranty card bar code (S / N code) is altered, torn, moving or unrecognizable; ⑶, merchandise purchase certificate, warranty label Torn or lost; ⑷, without consent to their own demolition, repair or upgrade caused by damage to the machine; ⑸, not according to the description of the requirements of the use of goods, maintenance, custody caused by damage to the machine; ⑹, the machine structure due to movement, drop, collision, squeeze caused by the failure or damage and other man-made damage traces; ⑺, the defect or packing of goods accessories or serious traces of the backlog; ⑻, the goods returned to the business process due to improper packaging or transport operations caused damage;

When installing the machine, pay attention to the appearance of the machine clean and wear, the technical problems encountered contact with our technical staff: 020-31171102, need to dismantle in advance through our corresponding staff can disassemble, repair or upgrade.

1095Day warranty

(1) The warranty period is calculated from the date of purchase by the customer 1095day Of the warranty period, in order to protect your interests, the purchase must be asked to sell the store to prove that the seal, if not stamped to the machine factory date. (2) products 1095 days Warranty period: 730 days : Provide (parts, maintenance wages) free warranty service 730-1095 days : Discretionary fee (parts, shipping) 1095 days later : Discretionary fee (parts, shipping) Machine free The warranty period is 2year. (4) warranty coverage refers to the normal conditions can not be used, and manufacturing, materials, assembly of the flaws, within the scope of warranty. (5) replacement parts after repair, the warranty period is 90 days.

Proper operation of the machine, clean the appearance of the machine before work every day, the appropriate maintenance system garbage clean. Machine is not used, the appropriate to let it sleep.

Returns the postage note

1.Non-business liability (such as buyers to buy the wrong goods) and returned by the buyer initiated the behavior, the buyer must bear the freight, the buyer needs to be returned to the product by courier back to the Division, all costs borne by the buyer (The payment method shall prevail). 2.Due to product hardware quality problems (buyers must provide proof of quality problems related to the goods to the manufacturer authorized repair station to confirm the written confirmation; operating system failure, pre-installed software error is not a quality problem; product is too large, too small , Too heavy, too light, not good for manufacturing, not suitable for me, color, effect, material, color, texture and return policy that is not the same as the quality of the problem) caused by the return behavior, the buyer bear all Freight.

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