Shopping worries

express delivery

OUR default 'in the courier', for the hair 'SF Express', please contact customer service make up the difference.

time

OUR 50 the following orders (including mixed batch and a generation of hair), usually within 48 hours of delivery, in case of special circumstances 48 hours without delivery, the shop will contact immediately, if not immediately contact, please contact customer service online. Large quantities of delivery time and arrangements please contact the wholesale department with the Commissioner arranged the goods shall prevail.

urgent

In case of a single peak, the shop will be shipped in a single order, in case of special circumstances, delivery may be delayed, such as urgent need to contact customer service.

information

After the purchase, please return to the customer service, and then fill out the return registration card, please be sure to fill out the full information (order number, Want ID, next name, order contact phone).

Replacement

→ fill out the return information → contact customer service to apply for a change → shop registration replacement 'express single number' → make up the freight → shop after the replacement, reissue.

Return

→ fill out the return information → contact customer service application return → shop agree to apply → fill in the delivery of 'express single' → OUR confirmed after receipt of goods intact → refund to Alipay (credit card).

Seven days no reason to return

Official bear freight

The buyer pays the freight

The wrong style, the wrong color size and quality of the clothes we bear the first Times delivery Shipping and return shipping (return shipping cap 10 yuan) Quality problems such as A large area of ​​goods broken Loss, serious off-line, stubborn stains, please receive the first after the goods Time to take pictures to us After-sales customer service staff, we will be appropriate After the pro to deal with, but please note that, Once found to be man-made damage is not yet With the consent of our staff, privately returned Of all the loss of this public Division is not responsible.

After purchase: too big or too small too thin too thick and transparent, the size does not match the color, size does not match suitable , Do not affect the asymmetry of wearing, fabric is not good, work is not good, there are lines, wearing Uncomfortable, Details are different, slight stains, no pictures look good, upper body effect Not nice, With the imagination is different from the clothes stitching a slight off-line, etc. These are not belong Quality issues. More than the issue of return shipping, freight themselves Oh.

Goods by the demolition of the standard, washing, wearing, perfume, special discount merchandise, Will not accept Returns. Must keep the packaging and the original parts complete, original return. Do not accept any form of payment! Please provide a bit Some information to pay in the package, due to easy transport of goods caused by surface damage is difficult to identify, please understand!

Order number, account login name, contact information, Returns reason, defective product name, size, number of colors, The need to exchange the goods of goods, size, color (if not fill) and the return address of the recipient and other information.

Return Address: No. 40, Building 3, Jingli 2nd Street, Jingye Industrial Park, Nanzhou Road, Haizhu District, Guangzhou, Guangdong, China.
Ministry of Commerce received 13316088822

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