■ Packing and shipping:
1, some products provide wooden frame, plywood packing;

2, small courier, cargo logistics;

3, logistics companies selected by the buyer consultation and customer service; Freight collect or we are paid, less shipping charges back up.

■ Invoice Description:
Price does not include tax, excluding freight, if you need invoice plus 10 points, can be opened 17% value-added tax invoices.

■ Return process:

1, quality assurance time is subject to contract buyer and the manufacturer, warranty period for product quality of our company provide free repair or replacement services.
Such as human intentional damage lamps or privately opening lamp repair additional damage caused, not included in the warranty.

2, flow: buyers apply for return/repair--Customer Services Manager – agreed to replace the products or maintenance, and provide a return address-the factory Receipt of goods and maintenance inspection report form for entry--inspectors for repair service – customer service manager/engineer/maintenance end of test report entry —— Back to buyers.

■ Other notes:

1, due to industrial purchasing costs, labor costs, customized cost and other factors, has sold non-quality of the product we do not provide return service. Because This does not accept any '7 no reason to return ', ' look like ', ' suddenly does not want to ' reason to apply for a refund.

Product appearance, details Please order before payment and customer service make sure good.

2, launched applications for refund returns of conventional products because of buyer personal factors, buyers will consider, where appropriate, take part of the cost, with the buyers return.

3, personal customized products for buyers to initiate a refund return applications will be rejected. Please forgive.